Last updated: November 2026

This policy explains how Eight Middle Row collects and uses personal information when you visit eightmiddlerow.co.uk, contact us or sign up to our emails.

Who we are

Eight Middle Row, 8 Middle Row, Chipping Norton OX7 5NH. For anything to do with your personal information, email enquiries@eightmiddlerow.co.uk or call 01608 532888.

Eight is home to independent practitioners, each running their own business. When you book a treatment or session with a practitioner, they are responsible for the information you give them, and their own privacy policy applies. Many use booking systems such as Fresha or Acuity, which have their own privacy policies too.

What we collect and why

When you contact us. If you use our contact form or email us, we keep your name, email address and message so we can reply. We use it only to answer your enquiry.

The Eight List. If you sign up to our emails, we keep your name and email address to send you news, workshops and offers from Eight. We only email you because you asked us to, and every email has an unsubscribe link.

Coworking, The Snug and The Loft. If you book a space or apply for Founder Membership, we use your details to manage your booking or application and to stay in touch about it.

Using the website. Our website is hosted by Squarespace, which collects some technical information, such as your browser, device and the pages you visit, to keep the site secure and to help us understand how it’s used.

Cookies

Cookies are small files saved on your device. Some are essential for the website to work. Others, such as analytics cookies, help us see how people use the site. We only use non-essential cookies if you say yes on our cookie banner. You can change your choice at any time using the Cookie Preferences button at the bottom of the page, or by clearing cookies in your browser.

Who we share it with

We never sell your information. We share it only with the services that help us run Eight, such as Squarespace (website, forms and emails), Fresha (bookings) and Tally (Founder Membership applications), and only so they can provide those services. Some of these companies may store data outside the UK, with appropriate safeguards in place.

CCTV

For the security of our premises and everyone in them, we have a camera in the main salon. It is live view only: nothing is recorded or stored, and it does not capture sound or see into our treatment rooms. Only the salon owner can view it. Signs show where the camera is in use. If you have any questions, email enquiries@eightmiddlerow.co.uk.

How long we keep it

We keep enquiries for as long as we need them to help you, and no longer than two years. We keep your Eight List details until you unsubscribe.

Your rights

You can ask to see the information we hold about you, ask us to correct or delete it, or object to how we use it. Just email enquiries@eightmiddlerow.co.uk. If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.